General Terms and Conditions – Outreside

Version dated 22 August 2026

This document is a consolidated version of the contract: Part A contains the terms common to all offerings of Lynx Group GmbH; Part B contains the special rules for Outreside. In the event of any conflict, Part B takes precedence.

Part A – Common Terms of Lynx Group GmbH

1. Provider, scope and definitions

The contracting party for the goods and services referred to in these General Terms and Conditions is:

These General Terms and Conditions apply to contracts with private customers («consumers») and business customers («businesses»), unless a special provision is made in Part B. Consumers are natural persons acting primarily for private or family purposes. Businesses act within the scope of their professional or commercial activity.

2. Contract documents and order of precedence

The following apply to the contract in this order: (1) the individual quotation or order confirmation, (2) the special terms of the relevant brand in Part B and (3) these common terms in Part A. Individual agreements take precedence. Mandatory law, in particular mandatory consumer protection, remains reserved in all cases.

The version of these General Terms and Conditions provided when the contract is concluded is authoritative. Subsequent changes have no retroactive effect on contracts already concluded.

3. Offer and conclusion of contract

Presentations of products and services on websites, in catalogues or in presentations generally constitute invitations to submit an offer. A contract is concluded through an express order confirmation, signature of a quotation, or performance or dispatch of the ordered service. An automated acknowledgement merely confirms receipt unless it is expressly designated as acceptance.

Obvious typographical, calculation or transmission errors may be corrected. If a correction is material to the customer, the customer may withdraw their offer or withdraw from the contract if it has not yet been performed.

4. Prices, taxes and ancillary costs

The prices shown in the quotation, order confirmation or checkout are authoritative. For consumers, mandatory taxes and unavoidable surcharges are shown before the contract is concluded. Shipping, installation, customs and other ancillary costs are stated separately unless included in the price.

For cross-border deliveries, the delivery terms specified in the order apply. Where DAP (Incoterms® 2020) has been expressly agreed, the recipient bears import duties and local import VAT.

5. Payment

The payment methods and due dates offered in the checkout, quotation or order confirmation apply. Lynx Group may make performance conditional on payment authorization or an agreed deposit. In the event of default, the statutory consequences apply; necessary and reasonable reminder or collection costs may be charged to the extent permitted by law.

6. Delivery and performance

Delivery and performance dates are binding if they have been expressly confirmed as binding. Otherwise, they are carefully estimated guidelines. Partial deliveries are made only if agreed or reasonable for the customer and if they do not incur additional costs.

In the event of circumstances beyond Lynx Group's reasonable control, such as natural events, official measures, strikes, major transport disruptions or unforeseeable supply failures, deadlines are extended appropriately. If the impediment lasts for an unreasonably long time or performance becomes impossible, either party may terminate the affected part of the contract; payments already made for services not provided will be refunded.

7. Transfer of risk and inspection

For consumers, risk generally passes when the goods are handed over to the consumer or to a person designated by the consumer and authorized to receive them. If a business commissions the transport or the goods are handed over to a carrier, the statutory or individually agreed rules apply.

Please document visible transport damage upon receipt and report it immediately. A delayed report does not limit consumers' mandatory rights. Businesses must report apparent defects in text form within three working days and hidden defects immediately after discovery, to the extent permitted by law.

8. Rights in respect of defects and limitation periods

For new goods supplied to consumers, the period for claims in respect of defects is at least two years from delivery. Any mandatory longer periods in the country to which Lynx Group specifically sells remain reserved. For businesses, the period is twelve months unless otherwise agreed in writing or mandatory law provides otherwise.

Lynx Group may first remedy a justified defect by repair or replacement. If this is impossible, disproportionate, cannot be completed within a reasonable period or would cause the consumer significant inconvenience, the mandatory rights to a price reduction or termination of the contract are available. Statutory rules on the burden of proof remain unaffected.

No rights in respect of defects arise for damage caused by improper use, natural wear and tear, failure to observe installation, care or safety instructions, or unauthorized intervention, insofar as these circumstances caused the defect.

9. Voluntary guarantees

Voluntary manufacturer or durability guarantees apply in addition to and independently of statutory rights in respect of defects. Their scope, duration, guarantor, procedure and exclusions are governed exclusively by the relevant guarantee statement. A voluntary guarantee does not restrict statutory rights against the seller.

10. Liability

Lynx Group has unlimited liability for damage caused intentionally or through gross negligence, for personal injury and under mandatory product liability law. In cases of ordinary negligence, Lynx Group is liable, to the extent permitted by law, only for breaches of material contractual obligations and only up to the foreseeable loss typical of the contract. Mandatory consumer rights remain unaffected.

Lynx Group is not liable for data, dimensions, approvals, connections or other specifications supplied by the customer where the damage is based on incorrect or incomplete information and Lynx Group was not required to recognize the inaccuracy.

11. Retention of title

Goods supplied remain the property of Lynx Group GmbH until payment has been made in full. The customer authorizes Lynx Group to register a retention of title at the customer's expense in the competent register, where required and legally permissible.

12. Intellectual property

Trademarks, product designs, photographs, texts, plans, CAD data, renderings, methods and other documents remain protected. Rights of use are granted only to the extent expressly agreed and, as a rule, only after payment has been made in full. Pre-existing rights and generally applicable know-how remain with Lynx Group or the relevant rights holder.

13. Data protection

Personal data is processed in accordance with applicable Swiss data protection law and, where applicable, the GDPR. Details are set out in the privacy policy of the relevant website. Payment, logistics and other service providers may be independently responsible for their processing.

14. Complaints and out-of-court dispute resolution

Complaints should first be directed to the brand contact named in Part B. Lynx Group participates in an out-of-court dispute resolution procedure only where there is a legal obligation to do so or where this is agreed in an individual case. Information about a competent body will be provided where required by applicable law.

15. Applicable law and jurisdiction

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, mandatory protective provisions of the country of their habitual residence and mandatory places of jurisdiction remain unaffected. For businesses, the registered office of Lynx Group GmbH is the exclusive place of jurisdiction to the extent permitted.

16. Final provisions and language

Legally relevant declarations may be made in text form, in particular by email, unless a stricter form is prescribed. If any provision is wholly or partially invalid, the remaining provisions remain in force; the applicable law takes the place of the invalid provision.

The German version is the binding contractual version. Translations are provided for ease of understanding, unless mandatory local law requires otherwise.

Part B – Special Terms for Outreside

17. Brand, contact and scope

Outreside is an offering of Lynx Group GmbH. These special terms apply to orders placed through outreside.com and the associated sales channels.

Contact: go@outreside.com. The return address will be provided after the return has been registered; do not send goods unsolicited to the company's registered office.

18. Product range and product information

Outreside sells its own products and products from other manufacturers. The technical data, scope of supply, compatibility and care instructions on the specific product page form part of the agreed characteristics. Minor deviations customary for materials or production in natural materials do not constitute a defect, provided functionality and warranted characteristics are preserved.

19. Ordering, availability and shipping

The customer may review and correct entries before submitting the order. An electronic order confirmation is sent promptly after receipt. Availability, delivery area, shipping method and shipping costs are shown on the product page and at checkout. Bulky goods may, following notice, be delivered by freight carrier to the kerbside; carrying inside and installation are owed only if expressly ordered.

20. Cancellation and voluntary returns

Consumers in Switzerland have no general statutory right to cancel online purchases. A voluntary right of return exists only if expressly promised in the checkout, order confirmation or applicable returns policy.

Consumers to whom Outreside specifically supplies goods in an EU Member State generally have a statutory right to cancel distance contracts within fourteen days of receiving the goods. In particular, the right of cancellation does not apply to goods made to the customer's specifications or clearly personalized, or in other exceptions provided by law.

Cancellation must be declared unequivocally to go@outreside.com . The goods must then be returned to the address provided within the applicable period. The consumer bears the direct return costs, provided they were informed of this before the contract was concluded; for defective or incorrectly supplied goods, Outreside bears the necessary return costs. Statutory refund periods and rights of retention remain unaffected.

21. Manufacturer guarantees and customer service

For products of other brands, Outreside is the seller and point of contact for statutory rights in respect of defects. Manufacturer guarantees apply in addition only in accordance with the relevant guarantee statement. Spare-parts, repair or installation services outside liability for defects may be offered for a fee.